Convert each opinion into a decision, an evidence request and a testable condition. Keep disagreements visible rather than editing them into artificial consensus.
Use this proposed interview evidence register:
| Field | What to record |
|---|---|
| Buyer decision | The purchase, scope, configuration or contractual decision affected. |
| Expert claim | The approved statement and its limits. |
| Basis | Direct experience, published documentation, observed test or professional judgement. |
| Context | Sector, organisation complexity, workflow, product package, version and date. |
| Counterexample | A situation in which the advice would not apply. |
| Buyer evidence | Artefact or demonstration needed to test the claim. |
| Result | Demonstrated, partial, not demonstrated or unresolved. |
| Commercial relationship | Relevant employment, advisory, referral or sponsorship disclosure. |
| Next action | Named owner, due date and consequence if unresolved. |
Which supporting buyer tools should accompany the interviews?
Use the following proposed desk assets as working documents, not as substitutes for the interviews:
- Requirements Scorecard / Scope Builder: translate Questions 1–3 into first-release requirements and mandatory gates.
- Migration Checklist / Migration X-Ray: turn Questions 4–5 into a sample-based readiness assessment and remediation backlog.
- Demo Script / Integration Check: convert Questions 6–9 into repeatable supplier scenarios.
- Operating Plan: document the ownership and workload decisions from Questions 10–11.
- TCO Calculator: record confirmed USD costs and unresolved assumptions from Question 12.
- AI Test Kit: retain case-level results from Questions 15–16.
- Exit Planner: convert Question 17 into a portability test and renewal decision calendar.
Dedicated landing-page links should be added only when those assets are available. No availability or download claim is made here.
What should not be inferred from this brief?
This research does not establish typical implementation durations, staffing ratios, negotiated enterprise GRC pricing or guaranteed savings. The supplied desk notes contain planning estimates, but those have not been promoted into verified market benchmarks.
There was no hands-on comparative platform test. Product documentation and supplier case material should therefore generate proof requests, not capability rankings. Regulatory examples are applicability checkpoints for qualified review, not legal advice or a claim that buying software establishes compliance.
The central interview test is: what would the expert require the buyer to see, operate, reconcile and price before recommending commitment?