Compare complete operating configurations, not brands in isolation. For each finalist, require one coherent pack containing:
- First-release scope and explicit exclusions.
- Scenario results and unresolved requirements.
- Deployment, module and entitlement schedule.
- Migration and historical-evidence plan.
- Integration ownership and failure-handling design.
- Administration, support and handover model.
- Three-year cash and economic-cost comparison.
- Export, renewal and transition provisions.
Our proposed decision rule is to select the configuration that passes the mandatory gates and offers the most defensible combination of workflow fit, delivery feasibility, maintainability and cost. Retain or repair the incumbent if replacement does not clear that threshold.
The desk’s proposed Requirements Scorecard, Demo Script, Migration Checklist, Integration Check, Operating Plan, TCO Calculator and Exit Planner can organise this work. No live landing pages were supplied or verified, so this document does not invent download links or imply those assets are already available.