Controlspan / Field notes   Enterprise GRC intelligenceResearch edition · October 2026 · US market
Direct questions / RESEARCH NOTE 13

13. How should we compare named users, occasional contributors and “unlimited” licences?

CONTROLSPAN RESEARCH DESKSECTION 01 · PAGE 13 OF 28Last updated 28 October 2026

Compare permitted actions, not just licence labels. LogicGate’s public model distinguishes Power Users managing the programme, while Optro advertises unlimited stakeholder licences; neither statement should replace a contractual explanation of what each role can do. LogicGate pricing · Optro pricing. (logicgate.ai)

Give procurement an activity-based licence matrix:

Persona Actions to price explicitly
Control owner Receive tasks, submit evidence, respond to rejection, delegate
Risk owner Assess risk, propose treatment, request exception
Reviewer Approve assessments, challenge scores, close findings
Executive Read dashboards, drill into records, export reports
External auditor Access selected evidence, request clarification, download agreed packages
Administrator Configure fields, workflows, permissions and reports
Integration identity Read/write APIs and run scheduled jobs

Ask when an occasional user becomes a paid full user, whether external participants have separate terms, and whether inactive users still count. Test the role you intend to purchase—not a demonstration account with broader rights.

Request worked quotations for your own growth scenarios. “Unlimited” should resolve into a contractual entitlement, including any applicable activity, module, entity, usage or fair-use restrictions.

Acceptance condition: procurement can explain the incremental licence cost of adding the next control owner, administrator and business unit without requesting a fresh interpretation of the original deal.

Sources cited on this page

  1. LogicGate pricing ↗www.logicgate.ai
  2. Optro pricing ↗optro.ai
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